Company headquarters
Total no. of employees
Payroll operations


Our 2017 results in terms of organizational structure and staffing are similar to 2015 results, with almost half (48%) of payroll organizations reporting into the Finance function.

In terms of how payroll organizations operate, enterprise-wide transformations have more payroll functions taking advantage of global and/or regional shared service centers. The predominant location for these centers is the US (62%). Up from 49% two years ago, the increase may signal a shift in US-based shared service centers to support payroll operations. While the results might have been influenced by the fact that many respondents are US-based, the trend is nevertheless worth monitoring going forward.

Where does payroll report within your organization?

Where does payroll report to in your organization?
Base: All respondents excl. don't know (n=)

In which countries do you maintain a payroll shared service center? (Top 5)

In what countries do you have payroll shared service centers?
Base: All respondents (n=)