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Payroll operations

Insights

When asked to identify which specific challenges organizations experience with their global payroll provider, they weighted their top three almost equally with roughly one quarter of respondents identifying technology platform (25%), accuracy of payroll (24%), and cost (24%). Interestingly enough, geographic capabilities and process standardization did not make the top three despite being key areas of focus historically for payroll providers.

Top three challenges experienced with your global payroll vendor(s)

What are the top three challenges you experience with your global payroll vendor(s)?
Base: Payroll operations are outsourced (n=)
Note: The above percentages represent those ranked 1 and 2.